Last updated: November 2025
1. Introduction
Lainez Lawn & Garden LLC (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, make a payment, or interact with our services.
By using our website or services, you agree to this Privacy Policy.
2. Information We Collect
We collect the following types of information:
- Personal Information: Name, email, phone number, billing address, and service details when you contact us, request a quote, or make a payment.
- Payment Information: Payments are securely processed through Stripe via Invoice Ninja. We do not store your credit or debit card information.
- Alternative Payment Methods: If you choose to pay by check or Zelle, we may collect and store basic payment confirmation details for recordkeeping.
- Automatically Collected Information: When you visit our website (
https://lainezct.com), we may collect your IP address, browser type, pages visited, and device information using cookies and analytics tools.
3. How We Use Your Information
We use your data to:
- Process and confirm payments for services.
- Communicate with you about quotes, appointments, and invoices.
- Improve our website and customer experience.
- Maintain internal records and comply with legal obligations.
4. Payment Processing with Stripe
We use Stripe to handle all credit and debit card transactions securely. Stripe collects and processes your payment information according to its own privacy policy.
You can view Stripe’s Privacy Policy here:
https://stripe.com/privacy
We do not have access to your complete card number or banking details.
5. Cookies and Tracking
Our website uses cookies and similar tracking technologies to:
- Analyze website traffic and improve user experience.
- Remember your preferences and service inquiries.
- Track analytics via tools such as Google Analytics.
You can choose to disable cookies in your browser settings, though this may limit some website functionality.
6. Sharing Your Information
We do not sell your personal information. We may share limited data only with:
- Payment Processors (Stripe) to complete transactions.
- Service Providers (such as invoicing and communication tools).
- Legal authorities if required by law.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes stated above or as required by law.
8. Security
We use reasonable administrative and technical measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.
9. Your Rights
You may request access, correction, or deletion of your information by contacting us at info@lainezct.com
We will respond in accordance with applicable Connecticut and U.S. laws.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Lainez Lawn & Garden LLC
Phone: 203-973-7985
Email: info@lainezct.com
Website: https://lainezct.com
Based in Connecticut, USA